Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. 

Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer than 1% of companies have an actual strategy for generating these crucial customer conversations. 

Talk Triggers provides that strategy in a compelling, relevant, timely book that can be put into practice immediately, by any business.

https://www.talktriggers.com