Client Care
Protect your investment.
Website maintenance is the regular monitoring, patching and updating of your website.
A Plan For Everyone
Three simple options for protecting your investmentTHE BASICS
$99+hst/mo
✓ Software Updates
✓ Uptime & Security Monitoring
✓ Basic Support
Buy Now
E-COMMERCE
$299+hst/mo
✓ Software Updates
✓ Uptime & Security Monitoring
✓ Priority Support
✓ Dedicated Support
✓ E-commerce updates
Buy Now
BIG TIME
$499+hst/mo
✓ Software Updates
✓ Uptime & Security Monitoring
✓ Priority Support
✓ Dedicated Support
✓ E-commerce updates
✓ Monthly Site Reports
Buy Now
No fixed contracts.
Plans can be cancelled anytime at your request.
More Information
Answers to some frequently asked questions
The chief goal with client plans is to prevent anything from happening. However, in the event that your website does run into trouble, I’ll be right there to communicate directly with the web hosting company on your behalf. No website is completely immune from being hacked, but I will do everything in my power to prevent it, and assist in the restoration and cleanup of the website with one of our backups.
I Typically like to keep the lines of communication open. Email is the best form of communication since it yields the fastest response. However, brainstorming works best on the phone or in person. Consulting sessions help focus a trajectory of the website for growth and improvements. Many times clients use this time for online strategy, updates or training.
Absolutely. I’m all about building a relationship with you and your website, so I would hate to see you go but I understand that financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to [email protected], and I will immediately stop the next payment.
Although these plans are for sites I build or re-design, I welcome clients who are looking for a long term relationship with a dedicated designer.
I first like to do a Website Audit to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, I will perform all the “Website Updates and Monitoring” tasks and make a full backup. Most importantly, I will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is free of charge.
Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. Just be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
If you have a task that requires more than your dedicated monthly time, I will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at the current support rate of $120/hr.
Who is Tim Campbell
Tim's an award winning social media and digital marketing strategist, who puts people first, and who can help you meet your online communication goals. He runs Relation Media Canada out of Guelph, and is leader in the business community. You can explore and purchase his products and services at relationmediacanada.com or as a consultant by signing up for the corresponding monthly maintenance package above. No platform, no idea, no campaign is too big OR too small.
Rumour has it
The restaurant industry is fast-paced, and that keeps us pretty busy. However, after my first conversation with Ken, he assured me that the transition process would be smooth and effortless on our end, and sure enough, we didn’t have to worry about a thing. We were confident putting this in Ken’s hands, and we trusted him to do right by us. Family is at the heart of our restaurant’s culture, and I felt that our website should be a personalized reflection of just that. Ken really took the time to portray the things that are important to us, and to create an authentic representation of our family; something that Ennio himself would be proud of. Ken was patient, considerate, and professional, and he delivered exactly what we wanted, in the time frame we wanted it in. For anyone who has been thinking about investing in a website, or updating their existing website, Ken is definitely someone worth having a conversation with.
~ Angelina Lowry
Ennio's Pasta HouseWhat the
future may hold
We love a good old fashioned phone call, and you can start one right now, by smashing the let's chat button below.
What the future may hold
These days, brands that are human and empathetic, are the ones that command our attention. People demand transparency and integrity from the brands they align with, and that's why we choose to work with people and companies that worry less about short term financial gains, and more about leaving behind a legacy of doing some good in this world.We love a good old fashioned phone call, and you can start one right now, by smashing the let's chat button below.
Let's Chat